100% Satisfaction Guarantee
30 Day Money Back FULL Satisfaction Guarantee!
Vibrant Health & Wellness offers a 30-Day Money Back Satisfaction Guarantee! If you are not 100% satisfied with your machine, you can simply return it for a full purchase price refund.
Refund Return Policy: Any machine returned for refund must be received within 30 calendar days of the machine delivery date, accompanied by proof of purchase, and in its original “like new” condition, undamaged, and in the original packaging carton. Returns must have all contents (i.e., remote control, power cord, all nuts and bolts, tool kits, manual, exercise chart, and all other contents that were delivered with the original purchase). All returns must be accompanied by an over-the-phone authorization return code. Simply call our toll free service center to receive return instructions. Returns will be inspected at our service center location for any damages or missing contents. Customer will be notified promptly if there is any damage to the machine or if any parts are missing. Upon these terms and conditions being met, customer will be refunded the full purchase price of the machine, minus shipping and handling charges. Customer will be fully liable for all shipping and handling charges to and from destination points. Shipping charges may vary depending on size, weight, and location. Handling charges may vary based on bank or credit card transaction fees, shop handling and restocking fees. Refunds will be returned in the same manner in which they were received. Refunds will be processed on or before seven business days of return receipt date.
1 Year FULL Warranty with 5 year motor
Vibrant Health & Wellness warrants its vibration machines to be free of any defects in materials and workmanship. If the vibration machine exhibits any defects while being operated correctly and within the guidelines provided during the period of one (1) year from the date the machine was received, Vibrant Health & Wellness will either repair or replace the defective part or the machine. Motors are under warranty for a period of five (5) years from the date the machine was received.
This warranty does not cover the following:
- Damage, accidental or otherwise, to the vibration machine not caused by direct defects from factory workmanship or materials.
- Damage due to abuse, mishandling, alteration, misuse, or failure to follow suggested use and maintenance.
- Damage caused by parts or service not authorized or performed by an authorized agent of Vibrant Health & Wellness.
Please do not send your Vibrant Health & Wellness Full Body Vibration machine back without return authorization. Please contact us at 1-855-All Vibe (855) 255-8423 to arrange handling and warranty logistics.
You are responsible for arranging and paying the charges to ship the machine back to Vibrant Health & Wellness, and we will repair or replace the machine and send it back to you at our cost. Under any circumstance, our liability shall not exceed the retail cost of the vibration machine.
Please save your original shipping box(es) and inserts as they have been specifically designed to handle the product and minimize the risk of damage during shipping.
Who should use safety precautions? Most adults from the physically fit to the sedentary can use FBV. While the following list of medical conditions is not complete and FBV is extremely smooth and gentle, we strongly advise that you consult with your physician before using FBV if any of the listed conditions apply to you. This does not mean that if you are suffering from any of the conditions on the list that you cannot use FBV. Vibration therapy has been studied and used by professional entities around the world, in a number of cases, it is highly recommended to integrate vibration training in a treatment plan under the medical advice of a doctor, specialist, or physiotherapist. These conditions include, but are not necessarily limited to pregnancy, pulmonary embolism, acute hernia, discopathy, spondylosis, acute thrombosis, severe diabetes, known neurological conditions, migraines, epilepsy, pre-existing deep vein thrombosis, cardiovascular disease, recent infections, pacemaker and implantable cardioverter defibrillators, those undergoing cancer treatments (chemotherapy/radiation) or who have tumors, known retinal conditions, recently placed IUDs, metal pins or plates, are recently recovering from an operation or surgery such as a hip or knee replacement, have recent operative wounds, or have poor somatosensory receptor sensitivity on the plantar surfaces of their feet. If you are experiencing other symptoms, brief or long-term conditions, or are on medication, consult your physician prior to engaging in FBV use.
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